Why Choose AGU Madeira?
What we do to make sure your stay is good and safe.
What Families Are Saying
Real families who travelled to Madeira with AGU gear.
Everything worth knowing before you book. Anything else — message us on WhatsApp.
How do I place an order?
Browse the catalogue and book online, or message us on WhatsApp and we’ll help you choose the right gear for your trip.
How does delivery work, and is there a charge?
Delivery and collection are free — no hidden fees. How it works depends on what you rent:
- Highchairs & small items — delivered to your accommodation in Funchal or the airport area
- Baby carriers — collected from our pick-up point near the airport or in Funchal
- Strollers & travel cots — collect from our pick-up point, or we deliver straight to Funchal
Can you deliver and collect at a time that suits us?
Yes – whether that’s straight after you land or on your last morning before checkout. Tell us your arrival and departure times when booking and we’ll work around them.
How can I pay?
Card, bank transfer or cash — whichever suits you.
One exception: if you’re collecting a baby carrier in Funchal, we ask for prepayment to confirm the booking.
Is a deposit required?
Yes — a fully refundable €50 per item, returned in full as soon as the equipment comes back in good condition.
What if the equipment isn't quite right for us?
We’ll swap it. Get in touch and we’ll arrange an exchange as quickly as we can — no charge, no fuss.
Is the equipment clean and well maintained?
Every item is thoroughly cleaned and sanitised between rentals, and we renew the fleet regularly so nothing arrives worn out.
I still have a question — how can I reach you?
WhatsApp is fastest — we usually reply within minutes on +351 963 259 657. The contact form and email work too.


